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Shipping Information

What are the shipping options and delivery times?

Delivery fees UK- £3.95/ €3.95 or free for orders of £50/ €50 and over. Zone1* -£4.95/ €4.95 or free for orders of £100/ €100 and over. Europe - £5.95/ €5.95 or free for orders of £150/ €150 and over. International –£19.95/ €19.95 or free for o

Can I change the shipping address if the order has not been shipped?

Yes, you can! But we have a limited window once the order has been placed to change a shipping address. If the items did not reach the packing area, we will definitely amend the shipping address for you. Please e-mail [email protected] or use

Can my order be delivered to a different mailing address from the billing address?

Yes, you can ship to a different address than your billing address. Your billing address should reflect the payment method address. Shipping address can vary from the billing address. At check-out you will have both options. *Please note that due to

Do I have to pay taxes or duties for my international order?

Any relevant duties will be clearly stated at the checkout if they are relevant to your order. In some cases, the receiver will be liable for import duties and taxes in their own countries, where applicable. If you need further assistance, please con

Does ZONE3 ship to BFPO addresses?

Yes, we do! If you want to order for delivery to a BFPO address there is a specific format for entering the address.   Full name: Name Address line 1:C/O Service number, Rank and Name Address line 2: Unit or Regiment Town/City: Operation name (if app