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Shipping Information

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What are the shipping options and delivery times?

Delivery fees UK- £3.95/ €3.95 or free for orders of £50/ €50 and over. Zone1* -£4.95/ €4.95 or free for orders of £100/ €100 and over. Europe - £5.95/ €5.95 or free for orders of £150/ €150 and over. International –£19.95/ €19.95 or free for o

Shipping & Deliveries during busy periods, COVID-19 and Post Brexit

Brexit delays: In order to protect EU customers from having to pay extra taxes (import duties and handling fees), please note we are working on redirecting and dispatching orders from our EU warehouse. Please note this might add extra 10  - 15 busi

Do I have to pay taxes or duties for my international order?

The receiver will be liable for their own countries import duties and taxes, where applicable.

Can I change the shipping address if the order has not been shipped?

Yes, you can! But we have a limited window once the order has been placed to change a shipping address. If the items did not reach the packing area, we will definitely amend the shipping address for you. Please e-mail [email protected] or use

Can my order be delivered to a different mailing address from the billing address?

Yes, you can ship to a different address than your billing address. Your billing address should reflect the payment method address. Shipping address can vary from the billing address. At check-out you will have both options.

Does Zone3 ship to APO, FPO & DPO addresses?

Yes, we do! If you want to order for delivery to a BFPO address there is a specific format for entering the address.   Full name: Name Address line 1:C/O Service number, Rank and Name Address line 2: Unit or Regiment Town/City: Operation name (if app