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Please note refunds are not available on wetsuit hire or ex-demo items. Any returned item must be in the same ‘as new’ condition as it was received i.e. with tags attached and unused other than to try for size and fit. Unfortunately this means any we
Whilst we appreciate that for some of our products, it is only really possible to determine whether you are happy with them when wearing them in water, we cannot accept products that have been worn in water as this renders them unsuitable for returni
You can return or exchange items within 30 days of receiving the goods. Please click here to complete the return process. You will need your order number, and one of the following: email address, delivery post code or phone number to identify the
Returning your ZONE3 gear for a refund is easy to complete online!. First, initiate your return online at Returns Centre using your order number and one of the following; email address, postal code, contact number used for your order. Your refund wil
You should expect your refund to be processed within 5-7 days of your return being received at our warehouse. The funds may take between 5-10 workings day to show up in your bank account. If you have paid with Klarna or another split payment service,
You can keep your rental suit if you want at no extra charge!. By choosing to keep your wetsuit, you'll be saving money on future rentals and avoiding additional return charges. No need to worry about the hassle of cleaning, drying, and shipping the
Return charges:. Unfortunately we are not able to offer FREE returns for all geographies at this time, without passing the costs onto the customer through product or shipping costs. US: The customer is responsible for the return carriage costs and ou
Unfortunately, we're unable to offer exchanges (size or style) at this time. We're currently working on this functionality which we hope to have available soon. Please raise a return for your unwanted item and place a new order for the correct size o