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How do I return my order?Updated 9 months ago

You can return or exchange items within 28 days of receiving the goods. Returns and exchanges will be processed within 10 business days of when we receive the items.

Please click on the link below and complete the return process. Once we have received the good(s) back we will send you out a replacement or process the refund.

https://zone3.myreturnscenter.com/

Please note, customer is responsible for return postage fees on any returns.

Currently, as per UK Government recommendations, our warehouse team are adhering to strict Covid-19 guidelines such as social distancing, which has reduced our capacity significantly. Apologies for any delays this may cause to your order, but please understand the health and wellbeing of our colleagues is paramount at this time.
 
Please note that your right to return Products does NOT apply to Products which fall into the following categories unless they are faulty or not as described: custom made, custom design, made to measure or personalized.
 
Thank you for your understanding!
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