What does it cost to return my item?Updated 11 days ago
Return charges:
Unfortunately we are not able to offer FREE returns for all geographies at this time, without passing the costs onto the customer through product or shipping costs.
UK - We offer free returns within the UK & will provide you with a free return shipping label.
US - We charge a $10 flat fee to return your order and will provide you with a return shipping label. The $10 fee will be deducted from your refund.
Canada - We will provide you with a return shipping label to return your order. The full cost of the return label will be deducted from your refund.
Germany, France, Netherlands & Ireland - We charge a €5 flat fee to return your order and will provide you with a return shipping label. The €5 fee will be deducted from your refund.
Rest of World - Items are returned at your own cost. Please raise a return using the return portal and you will be provided with the relevant return address based on your location.
Please note: If you choose to send the item yourself we are not able to refund you any postage costs.