Will you refund my shipping costs?Updated 23 days ago

When you submit a return request, this applies to the product you are returning.

As the original shipping service has already been provided to deliver your order, shipping charges are not normally refundable alongside the cost of the returned goods.

That said, we do understand that there are occasional exceptional circumstances. Where an error has occurred, these situations are reviewed on a case-by-case basis. If you believe this applies to your order, please feel free to contact us at [email protected], and our team will be happy to look into it for you.