Can I change the shipping address if the order has not been shipped?Updated 4 months ago

We guarantee delivery only to the address provided at the time your order was placed. We will make every effort to accommodate your request, but cannot guarantee we will be able to amend the delivery address for your order.  

Chat with us: (Available 0930 - 1230, 1400 - 1600 GMT)

Select the chat icon at the bottom right of the screen. Please ensure you provide your order number and the correct shipping details to allow us to respond as quickly as possible to your request. 

Email us:

Please ensure you include your order number and the correct shipping details to allow us to respond as quickly as possible to your request. 

Contact Us Form:

Select Amend Delivery Address option and provide us with your order number and the correct shipping details. We will do our best to process your request, but please understand that this will not always be possible.