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How do I return an item under warranty?Updated 9 months ago

Please click here for our returns platform, this will open a new window, you will need your order number and email address used for your order. Also, we strongly suggest uploading photos so they can be reviewed by our experts.

 

Link to Zone3 returns Center: https://zone3.returnscenter.com/

If you purchased this directly from one of our stockists, you will need to contact them directly about the issue as your purchase transaction and terms of sale is between you (the consumer) and them (the retailer).

 

Currently, as per UK Government recommendations, our warehouse team are adhering to strict Covid-19 guidelines such as social distancing, which has reduced our capacity significantly. Apologies for any delays this may cause to your order, but please understand the health and wellbeing of our colleagues is paramount at this time.
 
Thank you for your understanding!
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