Placing a ZONE3 order

Do you deliver to Europe?

Yes, we do ship to Europe (excl. Kosovo, Azerbaijan, Kazakhstan, Czechia, Russia, Ukraine and Serbia) However, you will need to place your order through our European website (https://eu.zone3.com/)

Where do you deliver outside the UK?

We currently ship across Europe (excl Kosovo, Azerbaijan, Kazakhstan, Czechia, Russia, Ukraine & Serbia), United States, Canada, Australia and New Zealand. Unfortunately we do not ship to Asia, South America, India or Africa. We do regularly review o

How do I place an order?

To add items to your basket: Find the item you wish to order and select the colour and size you wish to order. Tip: Use our handy size guide for finding the perfect fit for you. Click add to cart and you will be taken to the cart page where you wil

Pricing Policy

The price you pay is the price displayed on our site at the time we receive your order apart from where an error has occurred in displaying the price. Whilst we do our best to ensure that all prices on our site are accurate, errors may occur. If we d

My size is showing out of stock

If your sized is greyed out and not available to select on the website, then we are unfortunately out of stock for this size in the warehouse relevant for your location. You may also see an item in stock for one location, but not for the other. This

I need to speak to Customer Services

If you need to speak to someone about anything ZONE3 related, our fantastic Customer Services team are here to help. You can either contact us using the chat facility directly on our website (Mon - Friday 9.30-12:30, 2-4:00 GMT). Email us at: hello@z

I need to change the delivery address on my order

We have a limited window once the order has been placed to change a shipping address. As soon as your order is placed, the details are passed immediately across to our warehouse partners. Please e-mail [email protected] or use our contact form here: ZO

I've tried several times to place an order

Until you have received an order confirmation email directly from us, your order has not been registered. In some cases there are issues in placing your order; this can be a mismatch between details you have entered for your order and those stored ag