Drop us an email using the contact form above!

ZONE3 UK

<p><span style="font-size:16px;line-height:115%;font-family:&quot;Aptos&quot;,sans-serif;" id="isPasted">No, discount codes cannot be applied to bundles, as they are already offered at a reduced price.&#xA0;</span></p>

No, discount codes cannot be applied to bundles, as they are already offered at a reduced price.

Can I apply discount codes to bundles?

BUNDLES

What are the shipping options and delivery times?

What are the shipping options and delivery times (USA)

Can I change my delivery address after placing an order?

Can I have my order delivered to an address different from my billing address?

Do I have to pay taxes or duties for my international order?

Does ZONE3 ship to BFPO addresses?

Can I add an item to my order?

Can I upgrade the delivery service?

My tracking details don't work

What is the cut off for next day delivery?

InPost Shipping & Delivery

Shipping Information

What should I do if my parcel arrives damaged?

What should I do if I receive the wrong item?

What should I do if my order hasn’t been delivered?

Damaged or lost parcels

SHIPPING & DELIVERY

What is your return policy?

How do I return my order?

What does it cost to return my item?

How is my refund calculated?

Where is my refund?

Can I test my product in water and still return?

Will you refund my shipping costs?

Why do you need to approve my return?

How do I return my Decathlon order?

Returns & Exchanges

How do I return an item under warranty?

What is covered in your warranty policy?

Wetsuit batch numbers - where to find them

Do you cover warranty if I didn't purchase direct?

What options do I have if my product is no longer covered by warranty?

What do I do if my product develops a fault?

Warranties

RETURNS, EXCHANGES & WARRANTIES

How do I care for my wetsuit?

A guide to ZONE3 wetsuits

Which ZONE3 wetsuit will keep me warmest in cold conditions?

What makes a triathlon wetsuit different?

What size am I in a wetsuit?

How do I fit my wetsuit correctly?

What Wetsuit Sizes Does ZONE3 Offer?

How do I remove my wetsuit quickly?

Can I get my wetsuit repaired?

Can you tell me more about Terraprene?

Do you make a wetsuit suitable for other watersports?

I've developed marks on my neck from your wetsuit. What can I do?

Wetsuits

A guide to ZONE3 triwear

How do I care for my trisuit?

What is the difference between the ZONE3 Activate and Activate+ ranges?

Does your apparel provide SPF protection?

Triwear

Do ZONE3 sell goggles with a corrected lens option?

Do ZONE3 sell goggles for children?

Do ZONE3 sell replacement goggle straps?

Are ZONE3 Goggles latex free?

Why do my ZONE3 goggles fog up?

A Guide to ZONE3 Goggles

Having Problems with Your ZONE3 Goggles?

Goggles

How to Choose the Right ZONE3 Buoyancy Shorts

How Do I Care for My Neoprene Socks and Gloves?

A Guide to ZONE3 Neoprene Accessories

Neoprene Apparel & Accessories

Wetsuit Rental: Day Hire

Wetsuit Rental: Season Hire

Wetsuit Rental

ZONE3 Tow Float Spare Parts

ZONE3 Race Belts

Accessories

Are ZONE3 Swimskins Legal for Non-Wetsuit Swims?

Which of your products are FINA approved?

Common allergenic materials

Do you make custom versions of your products?

What recycled & sustainable materials do you use?

I want to write a review

Other ZONE3 Product Information

ZONE3 PRODUCTS

Do You Offer a Discount to Military Personnel?

How do I use a discount code?

Do you offer a blue light discount?

I Forgot to Redeem My Discount Code at Checkout

Do you sell ex-demo suits

Discounts & Promotions

How do I cancel my order?

Can I add a product to my order?

Order Cancellation & Amendments

My delivery country is not listed

What Is ZONE3's Pricing Policy?

My size is showing out of stock

I Need to Change My Delivery Address

Placing a ZONE3 order

ORDER HELP

Do You Partner with Teams and Clubs?

Do you sponsor athletes?

How do I become a ZONE3 Ambassador

SPONSORSHIPS

ZONE3 Journey

Industry Awards

ZONE3 Mission

ABOUT ZONE3

What is the ZONE3 Clubhouse Rewards Programme?

How do I sign up for the Clubhouse Rewards Programme?

What are the advantages of becoming a ZONE Clubhouse member?

How can I check my VIP tier status?

How do I earn points?

Do my points expire?

How can I earn points besides making purchases?

How are points allocated for referrals?

How do I redeem my ZONE3 Clubhouse points?

How many points can I redeem per order?

Are there any minimum spend requirements for redeeming rewards?

Can I redeem points on sale items?

Can I combine points with other discounts or promotional codes?

I didn’t receive my points for a purchase/review. What should I do?

How can I check my points balance?

I referred a friend but haven’t received my points. What should I do?

How do I cancel my Clubhouse Rewards account?

What happens to my points if I return or cancel my order?

ZONE3 CLUBHOUSE REWARDS PROGRAMME

Why buy a bundle instead of individual items?

What is your refund/exchange policy?

Are bundle items covered by warranty?

Can I choose different sizes for the items in the bundle?

Can I swap or replace an item in the bundle?

Will I receive all items in the bundle at the same time?

Can I apply discount codes to bundles?Updated 9 months ago